FREQUENTLY ASKED QUESTIONS

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General

How do I sign up?
Reserve your spot via the “Classes” tab at the top of our site, choose a workshop, and check out. We won’t be sending additional emails before your class. You’ll find answers to most questions here in our FAQs section.
Why don’t you list a phone number?
We’re often hands on at sewing machines, laser cutters, and in active workshops places where calls aren’t practical. Email lets us review your request carefully, share files, and respond with accurate next steps. It protects details and ensures nothing gets lost in a quick call.
Reach us at hello@canvasworker.com.
How often do you post new classes?
We publish dates in advance so you can plan. Occasionally schedules shift based on demand or operations; if your date changes, we’ll notify you immediately and provide options.
What’s your refund/reschedule policy?
Registrations are nonrefundable. You may transfer your spot as credit to another available class (including private sessions) subject to capacity. This also applies to canceled private classes.
Policy disclosed for transparency under California Civil Code §1723; please review at checkout.
To transfer credit, email hello@canvasworker.com.
How do I apply credit from a canceled class to a new date?
Email hello@canvasworker.com with your order number and preferred dates. We’ll move your credit to the next available session.
Where are you located?
CANVASWORKER Studio
2949 Randolph Ave, Suite D
Costa Mesa, CA 92626
Do students come from outside California?
Yes, students regularly travel from across the U.S. and overseas. We’re near John Wayne Airport (SNA) with plenty of hotels (Residence Inn, Hilton, Crowne Plaza) within a mile, and great Airbnb options nearby.
Is there parking? What’s nearby to eat/do?
Street parking is available on Randolph Ave; arrive a bit early as it can fill up. Coffee, food, and shops are a short walk at The CAMP and The LAB Anti-Mall. The beach is ~6 miles away. For more ideas on restaurants, events, and hotels, explore Visit Travel Costa Mesa.
Do you consult on personal or company projects?
Yes. Consulting starts at $200/hour (2-hour minimum). Email hello@canvasworker.com for a quote and availability.
Can you customize a private workshop for our team?
Absolutely, we’ve hosted Nike, Lululemon, Beats, Vans, and more. Private workshops require 4–8 participants. Pricing depends on scope and outcomes. Share your goals and timeline and we’ll tailor a syllabus.

About the Class

Do I need sewing experience?
No experience required. Our curriculum meets you where you are, from first time beginners to advanced makers.
What fabrics and machines will we use?
We work with CORDURA®, CHALLENGE FABRICS, XPAC® and other premium technical fabrics. You’ll learn on the Juki DNU-1541S Industrial Walking Foot and professional shop tools.
How many students per class?
Tote Making: up to 6 students.  Backpack Making: up to 4 students.
Do I need to bring anything? Is lunch included?
We provide all materials and tools, just bring yourself and comfortable clothing. Lunch isn’t included, but there are great options within walking distance (many students eat together).
What happens after I register?
You’ll get a confirmation email. We won’t be sending additional emails before your class. You’ll find answers to most common questions here in our FAQs section.
Will I take home what I make?
Every student leaves with the project they create in class. In the Backpack Making Class, you’ll complete and take home both a Tote or Sling along with the Backpack you’ve built. If you join the Tote Making Class, you’ll leave not only with your finished Tote but also with a physical copy of the Tote pattern, giving you the tools to continue making on your own.

Accessibility

Accessibility & accommodations (hands/feet use, workstation changes)
Our studio is ground-level and wheelchair accessible. If you have mobility or other physical limitations, please contact us in advance so we can discuss reasonable accommodations and adapt the workspace where feasible (e.g., seating, reach, pedal placement, work surface height).

Many industrial sewing tasks require the use of hands and feet (to guide materials and operate pedals). We’ll explore practical adaptations when possible, but we can’t guarantee that every machine or task can be modified for every type of limitation. Requests are evaluated case-by-case with safety and instructional integrity in mind.
For accommodation requests, email hello@canvasworker.com before booking.
Service animals policy (ADA)
Trained service dogs are welcome in all public areas of our studio. In limited cases the ADA also recognizes individually-trained miniature horses; we assess those requests case-by-case based on facility suitability and safety. Emotional support, therapy, or comfort animals are not classified as service animals under the ADA for public accommodations.
We follow ADA Title III guidelines on reasonable modifications and service animals.
Safety & PPE (what to wear/bring)
Closed-toe shoes are required. Long hair must be tied back. We may provide eye protection when working near cutting or laser tools. If you wear prescription glasses, we can supply over-glass eye protection.
Late arrivals, missed days, and transfers
Transfers are typically available up to 30 days before your class start, subject to capacity. Inside 30 days, we’ll try to fill your seat from the waitlist; if we can, we’ll move your booking. Missed class time is not refundable, but we’ll do our best to help you catch up during the session.
Allergies & sensitivities
Some adhesives and technical fabrics have odors. If you have sensitivities or allergies, please let us know in advance so we can ventilate and position your workstation accordingly.
Photo/video in the studio
We occasionally capture photo/video for educational or storytelling purposes. If you prefer not to be photographed or filmed, tell your instructor at check-in, we’ll provide an easy opt-out indicator.
Is there an age minimum? Do you offer group discounts?
Students must be 16+. Younger students may be considered with an accompanying adult. Groups of 3+ may qualify for special rates, email us for details.
Note: Nothing on this page is legal advice. Policies may be updated; the version shown at checkout controls.

CONTACT US

If you have a question that is not answered above, feel free to send an email to hello@canvasworker.com
We’ll do our best to get back to you as soon as possible.